Terms & Condition
Last Updated: [Insert Date]
Welcome to Pink Fusion. By accessing or using our website, products, or services, you agree to the following Terms and Conditions. Please read them carefully before placing any order.
1. General Terms
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These terms apply to all users of the Pink Fusion website and services.
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By using the website, you agree to be bound by these Terms and Conditions.
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If you do not agree, you must not use our services.
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Pink Fusion reserves the right to modify these terms at any time.
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Continued use after changes implies acceptance of the new terms.
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You must be 13 years or older to use this site or purchase products.
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If you are under 18, parental consent is required for purchases.
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We reserve the right to refuse service to anyone, for any reason, at any time.
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Violation of any term may result in termination of your account or access.
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All products are sold for personal, non-commercial use unless specified otherwise.
2. Product Information and Pricing
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All prices are listed in INR (₹) unless mentioned otherwise.
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Prices are subject to change without prior notice.
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We strive for accuracy, but errors in pricing or descriptions may occur.
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In case of incorrect pricing, orders may be canceled or revised.
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Colors and design previews may slightly vary due to screen differences.
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All product descriptions and specifications are approximate and for guidance only.
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Customization options are subject to availability.
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Fabric weight, print position, and sizes are mentioned in each product listing.
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Orders once placed cannot be modified after processing.
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We reserve the right to limit the quantity of products sold per person/household.
3. Order and Payment Terms
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Orders can be placed through our official website or verified WhatsApp catalog.
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Full payment must be made before order processing begins.
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We accept UPI, debit/credit cards, net banking, and secure payment gateways.
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All transactions are encrypted and handled through trusted third-party services.
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Orders will be confirmed only after successful payment.
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A confirmation email or message will be sent upon order placement.
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Cash on Delivery is not available unless mentioned explicitly.
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Once shipped, orders cannot be canceled.
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In case of payment failure, retry or contact support.
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Bulk orders or B2B purchases require prior approval and advance payment.
4. Shipping and Delivery
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We ship pan-India using reliable courier partners.
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Delivery time ranges between 4–10 working days, depending on location.
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Delays may occur due to weather, strikes, or unforeseen issues.
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Shipping charges are calculated at checkout unless part of a free-shipping offer.
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You will receive a tracking ID once your order is dispatched.
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Pink Fusion is not responsible for delays once the package is in transit.
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In case of delivery issues, contact us within 48 hours of delivery attempt.
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Any incorrect shipping information may result in delays or loss of order.
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We are not liable for returned shipments due to non-availability or wrong address.
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Reshipping may incur additional charges.
5. Returns, Refunds, and Exchanges
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We follow a strict No Return/Refund policy for custom products.
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Returns are only accepted for wrong or defective items delivered.
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To initiate a return, contact us within 48 hours of receiving the product.
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Products must be unused, unwashed, and in original packaging.
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Exchanges will be provided only if the requested size is in stock.
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Refunds (if approved) will be processed within 7–10 business days.
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Shipping charges are non-refundable.
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All sale items are final and non-returnable.
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We may request image/video proof for return validation.
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Replacements are subject to availability.
6. Intellectual Property
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All designs, logos, graphics, texts, and branding are the intellectual property of Pink Fusion.
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No content from our website or social media may be copied, reproduced, or redistributed without written permission.
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Unauthorized use of our brand or copyrighted material may lead to legal action.
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User-submitted customizations must not infringe on third-party rights.
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Any collaboration or co-branding requires prior written agreement.
7. User Conduct
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You agree not to misuse our website or engage in harmful behavior.
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You may not hack, spam, or upload malicious software.
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Reviews and comments must be respectful and not defamatory or abusive.
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Any illegal activity will be reported to relevant authorities.
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You agree to provide accurate information during checkout and registration.
8. Promotions and Offers
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Promo codes must be used within their validity period.
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Only one discount code can be used per order.
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Pink Fusion reserves the right to cancel any offer without notice.
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Free shipping, giveaways, or discounts may have specific eligibility rules.
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Offers are not transferable or redeemable for cash unless specified.
9. Limitation of Liability
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Pink Fusion is not liable for indirect, incidental, or consequential damages.
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We are not responsible for third-party platform failures (e.g., payment gateway issues).
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Product usage or reaction-related issues (e.g., allergies) are not our liability.
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In any case, our liability is limited to the amount paid for the product.
10. Governing Law and Jurisdiction
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These terms are governed by the laws of India.
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Any disputes shall be subject to the jurisdiction of courts in Kolkata, West Bengal.
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You agree to attempt informal resolution before initiating legal action.
11. Contact Information
For any queries, write to:
Pink Fusion
Email: ritosmit@pinkfusion.store
Phone: 9831080292
Address: Block-3, Flat-1D, Rishi Eco View, Kolkata – 700157, India