FAQs

Pink Fusion is a personalized gift store offering custom-made products, including aesthetic hampers, acrylic engraved sheets, and date-night surprise boxes. We specialize in made-to-order gifts for all occasions.

We operate from Newtown, Kolkata and currently accept orders online through WhatsApp, Instagram, and email.

Not yet! We currently operate online and deliver across India.

We offer personalized gifts, including: Custom acrylic engraved sheets Date-night surprise gift boxes Scrunchies and girly hampers Handmade aesthetic gifts T-shirts Many more!

Yes! Many of our products are handcrafted with love and personalized to make them special for you.

You can place an order via: Email: contact.pinkfusion@gmail.com Call/WhatsApp: 6291915998 Instagram: @_pink_fusion.__

Yes! We offer customization on most products, including names, dates, and special messages.

You can send your details via WhatsApp or email after placing your order.

Yes! We accept bulk orders for corporate gifts, weddings, and events. Contact us for special discounts.

Once you place an order, you will receive a confirmation message via WhatsApp or email.

We deliver across India via our trusted shipping partners.

Same-city orders (Kolkata): 4-5 days, Metro cities: 7-8 days, Other locations: 11-12 days

Once your order is shipped, you will receive a tracking ID via WhatsApp or email.

If your order arrives damaged, please send us a photo/video within 24 hours of delivery, and we will arrange a replacement if applicable.

We accept UPI, bank transfers, credit/debit cards, and cash on delivery (COD) for selected product. Full payment is required for customized orders.

Since most of our products are personalized, returns and exchanges are not available unless there is a defect or error from our side.

WhatsApp/Call: 6291915998, Email: customercare@pinkfusion.store

Yes! All our products come beautifully packed, and we offer additional gift-wrapping options for special occasions.

Yes! You will be able to place orders directly through the site and make secure payments.

Absolutely! We use secure encryption and data protection measures to keep your personal and payment information safe.

Yes! Once your order is shipped, you will receive a tracking link via email and WhatsApp, which you can also access from your account on the website.

Yes! We will have exclusive discounts, limited-time deals, and first-time buyer offers for website customers.

Yes! You will be able to rate products and leave reviews to help others with their shopping experience.
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